FAQ

DO YOU HAVE MORE THAN ONE LOCATION?

At the moment, our only location is on 3108 Fillmore Street in SF.

WHY WAS MY ORDER/ITEM CANCELLED?

The item was either out of stock due to an inventory error or unforeseen delays by manufacturers. If the item you ordered is out of stock, you will be contacted within 24-48 hours. If you ordered more than one item, your other items will be shipped and the item that is out of stock will be taken off of your order.

Order Verification:

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that delays are minimal.

I ACCIDENTALLY PUT THE WRONG ADDRESS ON MY ORDER, HOW DO I CHANGE IT?

If you just placed your order, please email us at hello@shopcurrent.com with your correct address. For a faster response, you can call us at (415) 875-9633!

CAN I USE MY STORE CREDIT OR GIFT CARD ONLINE?

At this time, you can only use store credit and gift cards in store at our Fillmore location.

DO YOU OFFER STORE PICK UP?

Yes, we offer store pick up. Your order is ready for pick up in less than 2 hours. 

DO YOU SHIP INTERNATIONALLY?

We currently only ship within the United States.

DO YOU EVER RESTOCK ITEMS ONCE THEY ARE SOLD OUT?

Current offers small batch styles which sets us apart from traditional retail and mass production. If a specific style sells out quick & receives amazing feedback, we do our best to restock the style to give others a chance to get that #CurrentLook.

DO YOU OFFER CASH REFUNDS FOR IN-STORE RETURNS?

We offer cash refunds only if our product has a manufacturer defect. You are only able to exchange or receive store credit. A friendly reminder that store credit does not expire and can be used on jewelry, accessories and home goods. 

DO YOU OFFER GIFT CARDS? HOW CAN I PURCHASE ONE?

Gift cards are available for purchase in-store or over the phone. Gift cards purchased over the phone are left in a safe place until the person it was gifted to comes in.

IF YOU DIDN'T SEE ANY OF YOUR QUESTIONS ANSWERED ABOVE, ASK AWAY IN OUR "CONTACT US" SECTION UNDER CUSTOMER CARE & WE WILL ANSWER IT AS SOON AS WE CAN!